Please find a step-by-step guide below of how to create an account:

Please note the following before starting:

  • The online registration process usually takes around 10 minutes to set up.
  • You will require the following items:
      • your National Insurance number
      • a recent payslip or P60 or a valid UK passport
  • Please visit  the following weblink: https://www.access.service.gov.uk/login/signin/creds
  • Below the green button that states ‘Sign In, select the ‘create sign in details’ option
  • Enter your email address
  • HMRC will email you a 6 digit code (you should receive this automatically) – enter this code and press ‘continue’
  • Enter your full name
  • Create a password
    • Please note, your password must:
      • be between 8 and 12 characters
      • have at least one number (0 to 9)
      • have at least one letter
      • not contain special characters
  • You will next be required to set up a recovery word incase you forget your password
    • Please note, the recovery word should:
      • be between 6 and 12 characters
      • not contain spaces or special characters
      • not contain numbers
  • HMRC will then provide you with a Government Gateway ID – this is 12 characters long. Please record number as this will be your username to login.
  • Choose the type of account you want to create, select ‘Individual’
  • You will now need to set up additional security – HMRC will want to send you an access code
    • There are three options
      • Text message – Get codes sent to a mobile phone.
      • Voice call – Get codes by automated message to a UK mobile or landline.
      • Authentication app for smartphone or tablet – Get codes generated by an authentication app on your mobile device such as a smartphone or tablet.
    • Choose the option which is most suitable for you. In this example I will select the text message option.
  • Select ‘Yes’ to the mobile being a UK mobile number and enter your telephone
    • HMRC will send you a text message immediately with a 6 digit code – please enter this code
  • You will now need to confirm some security questions
    • The options you will need to complete are:
      • First Name
      • Last Name
      • National Insurance Number (If you do not know your NI number, you can select the option to enter you address instead)
      • Date Of Birth
  • Next you will need to confirm your identify.
    • The options available are:
      • Payslips – It needs to be a payslip from the last 3 months
      • Multiple choice security questions – For example, select your credit card provider from a list
      • Passport questions – You need a valid UK passport
      • P60 – You’ll need your most recent P60
    • In this example I have chosen ‘P60’
  • You will be asked the following ‘how much salary did you earn last year?
    • The answer must include pence
  • Next it will ask you for ‘how much National Insurance did you pay last year?’
    • You can find the amount on the right-hand side under the header ‘Employee’s contributions due on all earnings above the PT (Primary Threshold)’
    • The answer must include pence
  • You have successfully now set up an HMRC Government Gateway login.

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